at alpha cc tech solutions
Alphacc IT Services provides comprehensive IT solutions including managed backup and disaster recovery with secure data centers and automated backups, managed infrastructure services for firewalls and cloud, managed cloud services featuring Microsoft 365 integration and security, managed IT support with endpoint detection and remote management, and cyber security services with SonicWALL devices and email protection.
The company also offers Cyber Essentials certification audits to help organizations protect against common cyber threats and demonstrate commitment to security.
At the heart of our success is the ability to
provide a full 360 degree set of IT
MANAGED IT SUPPORT
Provides endpoint detection and response (EDR) antivirus software for continuous threat monitoring and response, as well as Proactive Support and Maintenance, Remote Monitoring and Management and Hardware Procurement.
› Full Helpdesk with Live Ticket Logging
› Quick Response Times
› Proactive Support and Maintenance
› Powerful Reporting
› EDR Anti-virus Management
› Remote Monitoring and Management of Updates/Alerts
MANAGED CLOUD SERVICES
Buit in Microsoft 365 suite with desktop and cloud applications such as Word, Excel, Outlook, OneDrive, SharePoint, and Teams, alongside security features like multi-factor authentication, advanced anti-spam, application control, and conditional access to protect organizational resources.
› Easy Integration with office 365.
› Collaboration made easy with Microsoft Teams.
› Reduced Downtime with on the fly updates and patching with Logmein Resolve endpoint management platform.
› Greater Flexibility allowing staff to access Data and Application from any device, anywhere.
MANAGED BACKUP, DISASTER RECOVERY
Offers backup and disaster recovery solutions to ensure business continuity by safeguarding data and restoring IT operations after disruptions.
› Peace of mind
› 24/7 Monitoring
› Secure data Centers with Muti-Locations
› Automated backups
› Quick restores through VM Imaged backups
› Regular on going testing
MANAGED INFRASTRUCTURE SERVICES
Including firewall, network switches, Server, Network Design and Implementation, Wireless Networking and cloud management to maintain secure and efficient IT systems.
CYBER SECURITY
Network security through SonicWALL devices that inspect traffic and integrate multiple security functions and Cloud Security Services.
› Managed Email Security
› Managed Phishing Awareness Training
› Managed DMARC Protection
› Inbox protection
› Office 365 Email Security
› Attachment Sandboxing
› Breach Detect and URL Scanner
› Managed DNS Services
Cyber Security Audit with Cyber Essentials Certification.
MANAGED PRINT SERVICES
Print management software has many benefits for your business, enabling you to put in place your own print rules and improve print efficiencies. Our software tools are designed to address a wide range of print needs and combined with a machine, offer you a complete print infrastructure management model to measure and reduce your business costs.
You can choose from a range of software applications to suit your specific print environment. We would recommend speaking to us to get the best advice on what software solution is best for you.
› Meeting your Sustainability Goals with a Managed Print Service
› Predict and reduce your printing costs with our Managed Print Services
WHY WORK WITH US?
We provide world class customer service, exceeding industry best benchmarks to deliver exceptional service.
While we adhere to our contractual SLAs,we measure ourselves against our High Five XLAs, which aim to provide a first touch fix for any issue.
Providing the best with
our partners
